Can I return a watch to REI?
If you are not satisfied with your REI purchase, you can return it for a replacement or refund. Items must be returned within a year of purchase, except items purchased from REI-OUTLET which must be returned within 30 days of purchase.
Can you return used products to REI?
Used Gear – Anything that you buy used from REI comes with a 30 day return policy.
Does REI have good return policy?
A few years ago, we updated our Satisfaction Guarantee to limit returns to one year after purchase. We still cover defects in manufacturing, however we do not cover wear and tear or damage due to accidents or improper use.
Does REI still honor lifetime warranty?
As of June 4, REI will no longer uphold the lifetime warranty previously offered to its eligible members — to get a refund or exchange, items must now be presented within one year of their initial purchase.
Can you return REI without packaging?
Note that you must also disclose valid proof of purchase when requesting an in-store return. All the products must be in their original packages, and the tags must still be attached to them.
How long can you return things to REI?
If you have purchased used equipment from REI, then you will only have 30-days from the date of purchase to return for a complete refund or exchange. 30 days for used equipment.
How many times can you return to REI?
Starting Tuesday, REI will try to discourage customers from “renting” equipment for as long as they like by ending its policy of no time limits on returns. Customers will be allowed to take back store items for one year after purchase. The deadline for returning outlet merchandise bought on REI.com will be 30 days.
Why did REI Change return Policy?
Most Read Business Stories. Kent-based REI, which actually stands for Recreational Equipment Inc., made the change after noticing a sharp uptick in returns of merchandise more than a year old, said Senior Vice President of Retail Tim Spangler.
Can you exchange at REI without a receipt?
REI Refund Policy without a receipt You must always provide a receipt if you want to refund or exchange a product purchased from REI. This is due to their generous returns policy. They need to know that you have purchased the product from them.
Can you exchange an item at REI without a receipt?
To reply to this topic, please register or sign-in. Thanks for reaching out! When making a return or an exchange at REI we ask that you have a proof of purchase with you.
What does REI stand for?
Recreational Equipment, Inc.REI / Full name
Recreational Equipment, Inc., commonly known as REI, is an American retail and outdoor recreation services corporation. It is organized as a consumers’ co-operative. REI sells sports equipment, camping gear, travel equipment, and clothing. It also offers services such as outdoor-oriented vacations and courses.
Is there a limit to how much you can return to REI?
5. You can return defective, REI-branded products whenever. No time limit.
What is the return policy for merchandise from Rei?
Merchandise that is not cleaned or laundered may be declined and sent back. If your item has a manufacturing defect in materials or workmanship, you can return it at any time, regardless of purchase date. For information about the warranties covering products sold by REI and warranty returns, see the REI Terms of Sale (Part Two).
Does Rei have an outlet store?
Since REI Outlet stores don’t exist anymore this question is mute. The REI Outlet is now online only and is essentially a clearance department, but the savings are pretty darn good with deals ranging from 20% off all the way up to 75% off the original retail price.
What is the Rei Satisfaction Guarantee policy for outdoor electronics?
Outdoor electronics include: All sales are final on REI Co-op Memberships, lift tickets, passes and gift cards as noted at the time of purchase. The REI Satisfaction Guarantee policy doesn’t cover ordinary wear and tear, or damage caused by improper use or accidents. Items that have been used since purchase must be cleaned prior to returning.
Can I get a refund on my Rei order?
*Shipping charges are refundable only if the returned item is found to be defective. If you are a fan of REI products and a regular buyer, you can use their credit cards. REI offers a credit card in partnership with Mastercard with no annual fees.